Customer Support

Shipping Policy

"We strive to deliver your elegant Viloryi pieces with the utmost care and efficiency."

Processing

24-48 Hours

Delivery

3-5 Business Days

Coverage

Pan India

Need help tracking?

Our team is available on WhatsApp to help you with real-time updates of your shipment.

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Domestic Shipping

Viloryi offers shipping across all major pin codes in India. We partner with leading courier services to ensure your order reaches you safely and on time.

Standard Delivery: All orders are typically delivered within 3-5 business days across major cities. Delivery to remote locations may take 5-7 business days.

Shipping Charges: We offer FREE standard shipping on all orders above ₹2,999. For orders below this amount, a flat shipping fee of ₹150 is applicable.

Order Tracking

Once your order is dispatched, you will receive a confirmation email and SMS containing your tracking number and a link to the courier's website.

Please allow up to 24 hours for the tracking information to update on the courier's portal.

Packaging Excellence

Each Viloryi piece is meticulously inspected for quality before being packed. We use premium, sustainable packaging designed to protect your garments during transit while reflecting our commitment to luxury and the environment.

Missed Deliveries

Our courier partners will attempt delivery up to 3 times. If the delivery is unsuccessful after 3 attempts, the package will be returned to our warehouse. In such cases, a reshipping fee may be applicable for the next delivery attempt.